We accept returns within 30 calendar days of delivery. To qualify, items must be unused and kept in the original packaging. If an item arrived damaged, defective, or has a quality-related issue, please contact us so we can review the situation and help resolve it.
Returns are free. We do not charge a restocking fee. To start a return, email us at info@cymbiotikalife.com with your order number and the reason for the return. We will provide return instructions.
Return address:
cymbiotikalife
9247 Piatto Lane
San Diego, CA 92108
United States
Once your return is received, we usually process the refund within 1–2 business days. Refunds are issued to the original payment method. After we process the refund, it may take 7–10 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
If you have questions about a return or refund, contact us at info@cymbiotikalife.com or call +1 858-281-8240 during our service hours: Monday – Friday, 9:00 AM – 6:00 PM Pacific Time.